Disgusted ASOS shoppers claim they’re sent WORN items in the post, from stained tops to dresses ‘stinking of perfume’ – The Sun

Maleeha Keenan

ASOS shoppers who claim to have received ‘worn,’ ‘scuffed’ and ‘dirty’ goods in the post have shared shocking images of clothes and shoes alleged to have come from the online shopping giant. Some shoppers even claimed to have received clothes smelling of deodorant or perfume. 6 Horrified shoppers claim to […]

ASOS shoppers who claim to have received ‘worn,’ ‘scuffed’ and ‘dirty’ goods in the post have shared shocking images of clothes and shoes alleged to have come from the online shopping giant.

Some shoppers even claimed to have received clothes smelling of deodorant or perfume.

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Horrified shoppers claim to have received used clothes and shoes in the postCredit: Twitter

The allegations were made on Twitter, where dozens of angry customers have tweeted at the brand asking for an explanation.

Upon ordering two dresses from the online fashion retailer, one woman was horrified to receive ‘obviously worn’ items, which she claims smelled of perfume.

One picture clearly shows a liquid stain on the dress’s lining.

She tweeted: “Are you seriously allowing girls to quite obviously wear dresses/destroy them and still get a refund and then send it onto the next poor sod!? It equally stinks of perfume. Absolutely baffled!”

 One man ordered a pair of sandals, which reportedly arrived 'broken' and 'filthy'

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One man ordered a pair of sandals, which reportedly arrived ‘broken’ and ‘filthy’Credit: Twitter

A separate complaint came from a man who ordered sandals for his girlfriend which he says were ‘filthy’ and ‘broken’.

He shared a snap of shoes with clearly dirty soles, which he claims were sent by ASOS.

“Ordered some sandals for my girlfriend,” he wrote. “Both shoes are broke and they are filthy so obviously been worn.”

 Another disgruntled shopper alleges to have discovered pet hair in her shoes

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Another disgruntled shopper alleges to have discovered pet hair in her shoesCredit: Twitter

Several other disgruntled shoppers claimed to have received pre-worn shoes from ASOS.

One woman shared a photo of her ‘new’ boots, writing: “My new shoes arrived but they’ve clearly been worn?! They’re covered in sand….?”

Another claimed to find animal hair stuck in the soles of her trainers.

She wrote: “Umm so I ordered @adidas Stan Smiths from @ASOS, FULL price, they’ve just arrived anddd…they’re used??? What the actual hell @ASOS_HeretoHelp??”

 One woman says her shoes were 'covered in sand'

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One woman says her shoes were ‘covered in sand’Credit: Twitter

“The shoes are covered in (what I hope to god is) dog hair. The tag was even cut off. Absolutely gross.”

Worst of all, one woman said she was was disgusted to discover a used cotton bud in her shoebox.

“I just bought a pair of sandals from you and when I’ve opened them today there is a DIRTY COTTON BUD inside the bag in the shoebox!” the shopper wrote.

 Upon opening the delivered shoe box, one woman said she discovered used cotton bud

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Upon opening the delivered shoe box, one woman said she discovered used cotton budCredit: Twitter

“I’m honestly disgusted right now – how is your orders hygiene this bad especially during COVID-19. Please help.”

An American shopper claimed to find reciepts and a used disposable face mask in the pocket of his ASOS shirt.

 This shirt apparently had a used mask and some receipts inside the pocket

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This shirt apparently had a used mask and some receipts inside the pocketCredit: Twitter

And he wasn’t the only one – other customers claim to have found face masks in their packages, either in pockets or loose in the parcel.

Fabulous has contacted ASOS for comment.

For more fashion stories, find out how a woman bagged £45 boots for just £1 at Sainsbury’s – and you could bag some bargains too.

Plus, a woman bags stunning ballgown for £4.80 and people joke even if her Xmas party is cancelled she can do the housework in it.

Meanwhile, mum swears off ironing for life & claims £15 hand steamer from Asda does the job just as well and loads quicker.

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